On-site service & remote assistance, establishing an efficient communication bridge, greatly enhancing the user experience and improving service efficiency.
situational awareness-Real-time monitoring
The system monitors terminal conditions such as host CPU, memory, and hard disk operation status in real time, providing a unified platform for threat monitoring and risk disposal.
Anytime, Anywhere-Efficient Remote
Cell phones, computers, both ends of the Internet, anytime, anywhere to be able to one-to-many way, at the same time can be initiated more than one remote connection, to improve the quality of service and response speed.
Abnormal alarm-Real-time Response
Configure the alarm policy, trigger the alarm immediately pushed to the designated personnel to deal with, to prevent equipment abnormalities affecting normal business.
Visual Communications-Screen Sharing
Video + voice + text communication, instant sharing of live events, as well as support for screen sharing during calls.
Live drawing board-Remote files
Real-time drawing board assistance, large file transfer, support for breakpoints, can drag and drop transfer, flexible and convenient, fast transfer of patches, installers